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How? How? There are different versions of this box, and you need the one with the horizontal line running across the middle and two screws, left and right, holding it in. Read more × uSwitch uses cookies to give you the best customer experience possible, provide a personalised service and improve our site.

Figure : Cables that connect from the DSL or Cable modem to the PC RJ45 Network cable – Cat5/Cat6. If there is still no dial tone, it’s likely the problem is with your phone line. Article has been viewed 6,997 times. See your browser’s documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading… http://bt.custhelp.com/app/answers/detail/a_id/36628/~/ive-got-no-bt-broadband-connection

Broadband Not Working At&t

Still have problems with line noise? All important files, software, and programs should be saved before performing a System Recovery. If you can’t there could be a problem with your phone line. Figure : Search results for repair network Using the Windows 8 Network and Internet Troubleshooter for broadband Internet problems The Windows 8 Network and Internet Troubleshooter tests the network for problems

The steps are as follows: Step 1: Select a category Step 2: Select a subcategory Step 3: Select an answer you would like to hear about Step 4: Answer preview 1. Basic Checks: Restart your router by unplugging it from the power socket.  After 30 seconds, plug it back in and wait a few minutes for it to reconnect. Resetting IP protocol settings using the Network and Sharing Center to troubleshoot broadband Internet problems in Windows 8 Follow these steps to use the Network and Sharing Center to reset the Bt Broadband Not Working Plug your microfilter into this and connect your broadband modem/router.

Turn the modem off for 30 seconds then plug it back in. How? Then check that your settings match those in our Spark Modem Guide. original site Select a sub-category 3.

How? Bt Broadband Not Working Orange Light Flashing The Internet Service might be experiencing problems, so checking to make sure your internet service is operational might be a good thing to do before doing other extensive troubleshooting described in At the new command prompt, enter the following text: ipconfig /renew and press the Enter key. Continue to plug the devices back in one by one, checking for dial tone each time, to identify the faulty equipment.

How To Fix Broadband Connection Problems

If you have mobile broadband, then you won’t have a router and there’s nothing more you can do. If it says anything like ‘request timed out’, ‘destination host unreachable’ or something else that sounds bad, then you definitely have a problem. 3. Broadband Not Working At&t Submit © Copyright Spark 2016 All rights reserved Help us improve this page How could we make this page better? 1000 characters Cancel send message Cancel send message Help improve this Bt Broadband Help Phone Number Here’s what you can do try and fix the problem.

Wait for 2 minutes so the modem can connect to the network. So to get both working at the same time you need to keep the two connections separate – that’s what the broadband filter is for. Unless you have a dedicated broadband jackpoint. Read more News 11th Jan 2017 BT Chairman slams Openreach critics Sir Mike Rake says “without us there would be nothing”. Bt Internet Connection Problems

Then check that your settings match those in our Spark Modem Guide. Figure : Troubleshoot problems selection in the Network and Sharing Center window The Network and Internet Troubleshooter opens. For 3G or 4G (USB) connections, stop at Step 3. These can be up to 100m long without affecting your connection quality. 5.

Continue to plug the devices back in one by one, checking for dial tone each time, to identify the faulty equipment. Bt Broadband Connection Problems NEWSLETTERS Get the best of HowStuffWorks by email. Loose or faulty connections or cables….

The line into your premises is disconnected or has a break in it somewhere along the route to your house or apartment….if you live in an apartment have you checked with

Or, if you are using a non-Spark modem, check the settings in our Third Party Modems Guide. These can be up to 100m long without affecting your connection quality. 5. The ISP should have provided critical information and hardware needed to set up your account: A hardware device, such as cable or DSL modem, is needed for wired access and might Broadband Connection Down At&t Contact your provider for advice.

Submit © Copyright Spark 2016 All rights reserved Help us improve this page How could we make this page better? 1000 characters Cancel send message Cancel send message Help improve this Wait for 2 minutes so the modem can connect to the network. Privacy Policy © Copyright 2016 HP Development Company, L.P. If there is still no dial tone, it’s likely the problem is with your phone line.

Plug your modem into a different jackpoint Why? Tip: If this works then you can replace each device individually until you find the one that is causing the problem 6. This includes SKY Digital if you have it plugged into a jackpoint. If you are using more than 5 try unplugging some and see if your broadband connection improves. 4.

If it starts with 169.x.x.x, then there’s a problem with your router. 169 means the router didn’t give your computer a valid IP address, which means the two aren’t communicating properly. Answers others found helpful Service status update Test your BT broadband speed Five steps to improve slow BT broadband speeds My broadband keeps having connection problems Improve your wi-fi with BT If you can connect to the network, you are done. Select a category 2.

Restart your broadband modem Why? On the Confirm Device Uninstall window, click OK. Repair or replace cables that show signs of damage. Contact us about Broadband Email this answer Recipient’s email address Your name Your email address Optional message Email me a copy BT.com Contact BT Site map About BT Privacy

If it doesn’t make any sound, then connect your microfilter to the master socket, connect the phone and listen again.

No Broadband Connection?